Wedding Canceled or Postponed? Here’s How to Get a Refund

Frank Dariano and Sharon Mensah had planned to marry on July 5, with 50 guests in attendance, at a resort in Banff National Park in the Rocky Mountains of Alberta, Canada. But they canceled the wedding shortly after shelter-in-place orders were issued in San Jose, Calif., their hometown. “Our plans really went south as the pandemic started cracking down on international travel,” said Mr. Dariano, an administrative assistant at an outpatient rehabilitation center in Sunnyvale, Calif.

Things got even worse when their venue refused to refund their $8,300 deposit. “We didn’t feel it was right to lose our deposit when no services had been rendered,” said Ms. Mensah, 36, a high school therapist in Sunnyvale. When pleading with the venue led to a dead end, the couple consulted a lawyer in Canada, who reviewed their contract and negotiated with the resort for a full refund.

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