13 things you should never write in a work email

Email etiquette is a delicate art, and one that’s important to master, considering the average worker spends 28% of their day checking email, a McKinsey & Company study found. But, when you use poor judgment in an email to your boss, co-worker, or client, you’ve created a digital record of your mistake that could come back to bite you.

As Jacqueline Whitmore, etiquette expert and founder of the Protocol School of Palm Beach, puts it: “An email is a permanent document that can be held against you.”

Another reason why the stakes are high: “Emails can be forwarded to anyone; they can even be posted on the Internet for the public to see,” warns executive coach Anne Marie Segal.

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Ace your annual review

No two words inspire more dread Performance review illustrationin managers and employees alike than these: performance reviews. Rather than letting your annual checkup get you down, though, consider the upside. This is one of the few times of the year you get to chat with your boss about your career. And with a bit of strategizing, you can set the stage for a big raise or promotion in the year to come.

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